Terms and Conditions

Last updated: 28-02-2025

1. Introduction

Stewday is a platform that enables chefs to offer meals to customers. Stewday acts solely as an intermediary and is in no way responsible for the preparation, quality, safety or compliance with food regulations by the chefs.

2. Definitions

• Platform: The website and services offered by Stewday.
• Chef: A user of the platform who offers meals.
• Customer: A user of the platform who orders meals.
• Service: The intermediary service provided by Stewday between chefs and customers.

3. Platform Responsibilities

• Stewday solely facilitates communication and transactions between customers and chefs and is not a party to the purchase agreement.
• Stewday is not responsible for the quality, safety, or compliance with legal requirements regarding the meals.
• Stewday has the right to refuse or remove chefs in case of violation of the terms or legislation.
• Stewday may modify or terminate the platform's functionalities without prior notice.

4. Customer Responsibilities

• Customers are responsible for checking whether the offered meals meet their dietary requirements and allergies.
• Customers order and consume meals at their own risk.
• Any disputes regarding payments or meal quality must be resolved directly with the chef.

5. Chef Responsibilities

• Chefs are fully responsible for compliance with local food safety regulations.
• Chefs guarantee that they comply with all laws and regulations regarding food safety and hygiene.
• Chefs may not provide misleading or harmful information about their products.
• Chefs indemnify Stewday from any liability related to their offered meals.

6. Payments and Refunds

• Payments are processed through Stripe, with Stewday having no access to full payment card details.
• Stewday is not responsible for refunds. Any payment disputes must be resolved between the customer and the chef.
• Chefs receive payouts after deduction of transaction costs.

7. Liability

• Stewday is not liable for damage, illness or any other consequences of consuming meals ordered through the platform.
• Stewday reserves the right to refuse or remove chefs from the platform if they do not comply with the terms, violate the law or abuse the service.

8. Privacy Policy

1. Processing of Personal Data

• Personal data is processed and stored once a payment is completed.
• Hosting of our platform takes place within the EU on Hetzner servers.

2. Use of Data

• Personal data is used for processing and handling orders.
• Chefs may use this data for marketing purposes, provided it relates to similar products or services, in accordance with applicable legislation.
• Users always have the option to unsubscribe from marketing communications.

3. Security and Retention Period

• Stewday takes appropriate security measures to protect personal data against loss or unlawful processing.
• Data is retained for as long as necessary for the performance of the service or as legally required, including the mandatory retention period of 7 years for accounting data.

4. User Rights

• Users have the right to access, correct or delete their data, unless there is a legal retention obligation.
• A request for access or deletion can be submitted via [email protected].

5. Changes

Stewday reserves the right to modify this privacy statement. Changes will be published on this page.

9. Changes to the Terms

Stewday reserves the right to modify these terms at any time. Users will be informed about this and by continuing to use the platform, they agree to the modified terms.

10. Contact Information

For questions about these terms, please contact Stewday via [email protected].